Legal Information
Last updated: 2 September 2026
1. LEGAL NOTICE
In compliance with the duty to inform set out in Article 10 of Spanish Law 34/2002 of 11 July on Information Society Services and Electronic Commerce (LSSICE), the general details of the owner of this website are provided below:
Owner Identification
-
Owner:
Fabio José González Waschkowitz -
Trade name:
KORA Digital Solutions -
Tax ID (NIF):
78765575M -
Address:
Calle San Pedro 24/10, 35572 Tías, Las Palmas (Spain) -
Contact email:
[email protected] -
Contact phone number:
+34 689 07 49 45
The owner operates as a sole trader (self-employed professional). As a natural person rather than a commercial company, registration with the Commercial Registry does not apply.
Purpose of the Website
The main purpose of the KORA Digital Solutions website is to inform users about the services offered (Web Development, Brand Identity Design and AI Automations), as well as to provide a contact channel for requesting quotes and strategic consulting.
Intellectual and Industrial Property
All intellectual and industrial property rights to the contents of this website (including, but not limited to, texts, images, logos, graphic design, structure and database) belong to Fabio José González Waschkowitz (KORA Digital Solutions), unless otherwise stated. Reproduction, distribution, public communication or transformation of these contents is expressly prohibited without the owner’s prior written authorisation.
Applicable Law and Jurisdiction
These terms are governed by Spanish law. For any disputes arising from access to or use of the website, the parties submit to the courts and tribunals of the province of Las Palmas (Canary Islands), expressly waiving any other jurisdiction that may apply.
2. PRIVACY POLICY
At KORA Digital Solutions we take the protection of your personal data very seriously. This privacy policy is intended to inform you about how we collect, process and protect the information you provide through our website and within the context of our business relationship.
Data Controller
- Identity: Fabio José González Waschkowitz (KORA Digital Solutions)
- Tax ID (NIF): 78765575M
- Address: Calle San Pedro 24/10, 35572 Tías, Las Palmas (Spain)
- Email address: [email protected]
What personal data do we collect?
We may collect the following personal data through our contact form and during the provision of services:
- Identification data: First name, last name.
- Contact data: Email address, phone number.
- Business data: Information about your company and project that you provide in your communications.
- Data entered in the chat: Messages, questions, and any information the user voluntarily provides when using the virtual assistant.
- WhatsApp communication data: Your phone number and the content of the messages you exchange with us through WhatsApp Business, when you use that channel to contact us or to reply to our communications.
Use of artificial intelligence-based assistants
This website may include an artificial intelligence-based virtual assistant to answer questions and provide information about our services.
Messages, queries, and any other information voluntarily entered by the user in the chat may be processed in order to generate automated responses.
To provide this functionality, certain queries may be sent to external technology providers specialized in artificial intelligence services and related infrastructure.
This functionality may currently be provided through OpenRouter and third-party language models accessible through that platform, acting as technology providers.
The purpose of this processing is to handle information requests, answer queries, and improve the user support experience.
We recommend that users do not enter sensitive personal data or confidential information in the chat, such as passwords, banking details, identification documents, full addresses, or specially protected information.
The virtual assistant does not make automated decisions that produce legal effects on the user or similarly significantly affect them.
The responses generated by the assistant are automated and may contain errors or inaccuracies, so they do not constitute professional, legal, or contractual advice.
We may also use language models to draft the follow-up communications we send you by email or WhatsApp. These communications are reviewed before being sent, do not produce legal effects concerning you, and you can ask us to stop sending them at any time.
Purpose and Legal Basis of Processing
We process your personal data for the following purposes:
- Manage information and contact requests: Respond to inquiries submitted through the contact form. The legal basis is the consent you provide by accepting the corresponding checkbox.
- Provision of services and contractual relationship: Manage the commercial relationship if you decide to hire our services. The legal basis is the execution of a contract.
- Sending commercial communications: With your prior consent, we may send you information about our services and updates that may be of interest to you. You may withdraw this consent at any time.
- Following up on your enquiry: Sending you follow-up messages by email or WhatsApp relating to the enquiry or quote you requested. The legal basis is the consent you give us when you contact us and, if you are already a client, our legitimate interest in maintaining the business relationship. You may object at any time.
- Comply with legal obligations.
Data Retention Period
Personal data will be retained for the time necessary to fulfill the purpose for which it was collected. Once the relationship ends, the data will be properly blocked for the legally established limitation periods to address potential liabilities. For marketing communications, we will retain your data until you request to unsubscribe.
Data Recipients
We do not sell or disclose your data to third parties for commercial purposes. In order to provide the website services, providers in the following categories may access it as Data Processors, under the contracts required by Article 28 GDPR: website hosting and security, delivery of the emails generated by the forms, storage of contact requests and client information, delivery of follow-up communications by email, delivery of communications via WhatsApp, web analytics and artificial intelligence models for the virtual assistant and for drafting those communications. These functions are currently provided, respectively, by Cloudflare, EmailJS, Supabase, Resend, Meta Platforms Ireland Ltd. (WhatsApp Business), Google and OpenRouter. Your data may also be disclosed to public authorities and courts where there is a legal obligation to do so. Finally, some pages load third-party libraries in your browser from the cdnjs (Cloudflare) and unpkg content delivery networks. When downloading them, your browser connects directly to those servers, which receive your IP address and the technical data inherent to that request.
International Data Transfers
Some of the providers listed are established outside the European Economic Area or may process data from servers located in third countries, mainly the United States. In those cases the transfer is covered by one of the safeguards set out in Chapter V GDPR: the Adequacy Decision for the EU-US Data Privacy Framework where the provider is certified under it, or the Standard Contractual Clauses approved by the European Commission together with any necessary supplementary measures. You may request information about the safeguards applied in each case by writing to [email protected].
Security Measures
We apply appropriate technical and organisational measures to protect your data against destruction, loss, alteration or unauthorised access, taking into account the state of the art and the risks of the processing. Among others, the entire site is served over an encrypted HTTPS connection, access to internal tools is restricted and protected by authentication, and the forms include anti-fraud and anti-spam measures. No system is infallible, so we cannot guarantee absolute security, but we undertake to report any personal data breach within the terms and deadlines required by law.
Minors
The contents and services of this website are aimed at people over 14 years of age and, in a professional context, at companies and professionals. We do not knowingly collect data from children under 14. If we become aware that we have received data from a minor without the consent of their parent or guardian, we will delete it. If you believe a minor has provided us with data, please write to [email protected].
Your Rights
Data protection law grants you a number of rights over your personal information. Exercising any of them is free of charge:
- Access: find out whether we are processing your personal data and obtain a copy of it.
- Rectification: correct any inaccurate data or complete any incomplete data.
- Erasure: ask us to delete your data when, among other reasons, it is no longer necessary for the purpose for which it was collected.
- Restriction of processing: ask us to stop using your data and keep it solely for the exercise or defence of legal claims.
- Objection: object to the processing on grounds relating to your particular situation and, at any time and without justification, where the processing is for direct marketing purposes.
- Portability: receive the data you provided to us in a structured, commonly used, machine-readable format and transmit it to another controller.
- Withdrawal of consent: withdraw at any time the consent you gave us, without affecting the lawfulness of processing carried out beforehand.
- Automated decisions: not be subject to decisions based solely on automated processing that produce legal effects concerning you or similarly significantly affect you.
To exercise any of these rights, simply write to [email protected] stating which right you wish to exercise. We will reply within a maximum of one month from receipt of your request. We will only ask you to prove your identity if there are reasonable doubts as to who is making the request and, in that case, we will suggest the least intrusive way of doing so.
If you believe we have not handled your request properly, or that the processing of your data does not comply with the law, you have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD), located at calle Jorge Juan 6, 28001 Madrid, and online at www.aepd.es.
4. TERMS OF USE
These terms govern access to and use of the koradigitalsolutions.com website. Merely accessing the site makes you a user and implies full acceptance of these terms in the version published at any given time.
Access to and use of the site
Access to the website is free of charge and does not require prior registration, except for the private client areas, which are protected by personal and non-transferable credentials. Users undertake to make diligent use of the site and of the contents and services offered on it.
User obligations
In particular, users undertake not to:
- Use the site for unlawful purposes, in ways that harm the rights of third parties, or that may damage, disable or overload the site or prevent its normal use.
- Introduce or distribute software, viruses or any other element that may cause damage to the owner’s systems or to those of third parties.
- Attempt to gain unauthorised access to restricted areas, to other users’ accounts or to the owner’s systems.
- Systematically extract, reproduce or reuse the contents of the site, whether manually or through automated processes, without express written authorisation.
- Provide false data, or third-party data without their consent, in the contact forms or in the virtual assistant.
Links to third-party sites
This site may include links to third-party pages. The owner does not control and accepts no responsibility for their contents, policies or practices, and their inclusion does not imply any recommendation or association. If you find a link to unlawful or inappropriate content, please tell us at [email protected] and we will remove it.
Liability
The information published on the website is for information purposes only and does not constitute a binding offer or professional advice: quotes and the specific terms of each service are always agreed in writing. The owner is not liable for damage arising from improper use of the site, from interruptions or failures beyond their control, or from information obtained through external links. Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited, in particular towards consumers.
Service availability
The owner endeavours to keep the website continuously available but cannot guarantee the absence of interruptions due to maintenance, technical incidents or causes beyond their control. The owner reserves the right to temporarily suspend access when necessary, giving prior notice whenever possible.
Changes to these terms and to the site
The owner reserves the right to modify the presentation, configuration and contents of the website, as well as these terms, at any time. Changes apply from the moment they are published, so we recommend reviewing this page periodically. The date of the last update appears at the top of this document.