Legal Information
Last updated: 22 February 2026
1. LEGAL NOTICE
In compliance with the duty to inform set out in Article 10 of Law 34/2002 of 11 July on Information Society Services and Electronic Commerce (LSSICE), the general details of the entity that owns this website are provided below:
Owner Identification
-
Company name:
KORA SOLUTIONS -
Registered address:
Canary Islands, Spain. -
Contact email:
[email protected] -
Contact phone numbers:
+34 611 48 62 07
+34 689 07 49 45
+34 689 23 76 81
Purpose of the Website
KORA SOLUTIONS’ website is primarily intended to inform users about the services offered by the agency (Web Development, Brand Identity Design and AI Automations), as well as to provide a contact channel for requesting quotes and strategic consulting.
Intellectual and Industrial Property
All intellectual and industrial property rights to the contents of this website (including, but not limited to, texts, images, logos, graphic design, structure, and database) belong to KORA SOLUTIONS, unless otherwise stated. Reproduction, distribution, public communication, or transformation of these contents is expressly prohibited without the owner’s prior written authorization.
Applicable Law and Jurisdiction
These terms are governed by Spanish law. For any disputes arising from access to or use of the website, the parties submit to the courts and tribunals of the province of Las Palmas (Canary Islands), expressly waiving any other jurisdiction that may apply.
2. PRIVACY POLICY
At KORA SOLUTIONS, we take the protection of your personal data very seriously. This privacy policy aims to inform you about how we collect, process, and protect the information you provide through our website and within the context of our business relationship.
Data Controller
- Identity: KORA SOLUTIONS.
- Email address: [email protected]
What personal data do we collect?
We may collect the following personal data through our contact form and during the provision of services:
- Identification data: First name, last name.
- Contact data: Email address, phone number.
- Business data: Information about your company and project that you provide in your communications.
- Data entered in the chat: Messages, questions, and any information the user voluntarily provides when using the virtual assistant.
Use of artificial intelligence-based assistants
This website may include an artificial intelligence-based virtual assistant to answer questions and provide information about our services.
Messages, queries, and any other information voluntarily entered by the user in the chat may be processed in order to generate automated responses.
To provide this functionality, certain queries may be sent to external technology providers specialized in artificial intelligence services and related infrastructure.
This functionality may currently be provided through OpenRouter and third-party language models accessible through that platform, acting as technology providers.
The purpose of this processing is to handle information requests, answer queries, and improve the user support experience.
We recommend that users do not enter sensitive personal data or confidential information in the chat, such as passwords, banking details, identification documents, full addresses, or specially protected information.
The virtual assistant does not make automated decisions that produce legal effects on the user or similarly significantly affect them.
The responses generated by the assistant are automated and may contain errors or inaccuracies, so they do not constitute professional, legal, or contractual advice.
Purpose and Legal Basis of Processing
We process your personal data for the following purposes:
- Manage information and contact requests: Respond to inquiries submitted through the contact form. The legal basis is the consent you provide by accepting the corresponding checkbox.
- Provision of services and contractual relationship: Manage the commercial relationship if you decide to hire our services. The legal basis is the execution of a contract.
- Sending commercial communications: With your prior consent, we may send you information about our services and updates that may be of interest to you. You may withdraw this consent at any time.
- Comply with legal obligations.
Data Retention Period
Personal data will be retained for the time necessary to fulfill the purpose for which it was collected. Once the relationship ends, the data will be properly blocked for the legally established limitation periods to address potential liabilities. For marketing communications, we will retain your data until you request to unsubscribe.
Data Recipients
Personal data will not be disclosed to third parties except where legally required. However, in order to provide certain website services, including contact forms, web analytics, and AI-based virtual assistants, technology service providers may access the data on behalf of KORA SOLUTIONS as Data Processors or subprocessors, subject to the contractual and organizational safeguards required by applicable law.
Your Rights
You have the right to obtain confirmation as to whether we are processing your personal data. You also have the right to access your data, request rectification of inaccurate data, or request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
In certain circumstances, you may request the restriction of processing or object to the processing of your data, in which case we will only retain it for the exercise or defense of legal claims.
To exercise these rights, you may send a written request attaching a copy of your ID card or equivalent identification document to the following email address: [email protected]. You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD).